Questions, answered
Everything you need to choose, take and order your formula.
Choosing
Which formula is right for me?
Each formula is made for one need. Pick the one that matches what you want help with:
- Snatched: Cutting & Slimming
- Hush: Mindful Eating & Fullness
- The It-Girl Stack: Focus, Energy & Calm
- Peachy Bloom: Natural Energy & Vitality
- Balanced: Steady Energy & Balance
- Flora Harmony: Intimate and Gut Support
Can I take more than one?
Read each label first, and check with your GP or pharmacist if you take medication or have a health condition. Snatched contains caffeine, so don't combine it with other caffeine products such as energy drinks or pre-workouts. Never take more than the recommended amount on each pack.
What's the difference between Snatched and Balanced?
Snatched is our cutting stack: 15 ingredients in two capsules, including green tea, white kidney bean and caffeine. Balanced is a berberine blend for steady energy, with no added caffeine. How to take each one:
- Snatched: Take 2 capsules daily in the morning with water, before or after breakfast depending on caffeine tolerance. To assess tolerance, take 1 capsule daily for the first 3 days before increasing to the full serving.
- Balanced: Take 1 capsule twice daily with meals. Do not exceed the recommended daily dose.
Are they vegan?
Yes. Every formula comes in vegan capsules and is free from gluten, GMO, sugar and lactose. The full ingredients, including the capsule, are listed on each product page.
Taking them
How and when do I take them?
Take them exactly as the pack says. Here are the directions for each formula:
- Snatched: Take 2 capsules daily in the morning with water, before or after breakfast depending on caffeine tolerance. To assess tolerance, take 1 capsule daily for the first 3 days before increasing to the full serving.
- Hush: Take 1 capsule, 30 minutes before a meal or during your highest craving window. For enhanced support, you may take up to 2 capsules daily, spaced out (e.g. morning and late afternoon). Always take with a full glass of water.
- The It-Girl Stack: Take 2 capsules daily with water, preferably with food.
- Peachy Bloom: Take 1 capsule with food and a full glass of water. For optimal results, follow the advice of a qualified healthcare professional. An additional capsule may be taken 30 minutes before activity, or as directed by a healthcare professional.
- Balanced: Take 1 capsule twice daily with meals. Do not exceed the recommended daily dose.
- Flora Harmony: Take 1 capsule daily, first thing in the morning on an empty stomach with water. Do not exceed the recommended amount.
How long does a pouch last?
It depends on the formula:
- Snatched: 1 Month Supply
- Hush: 1 Month Supply
- The It-Girl Stack: 1 Month Supply
- Peachy Bloom: 1 Month Supply
- Balanced: 1 Month Supply
- Flora Harmony: 2 Month Supply
When will I notice a difference?
Everyone is different, so we won't promise a timeline. Take your formula every day as directed and give it at least a full pouch. Food supplements should not be used as a substitute for a varied diet and a healthy lifestyle.
Can I drink coffee with Snatched?
Snatched already contains caffeine, so cut back on coffee, tea, cola and energy drinks on the days you take it. If you're new to caffeine or sensitive to it, start with 1 capsule a day for the first 3 days, as the pack says.
Safety
Which ones contain caffeine?
Snatched is the formula with added caffeine. Hush contains green tea extract, which is naturally a source of some caffeine, so if you're sensitive to caffeine, check with your pharmacist first. From the Snatched pack:
- Snatched: Do not exceed the stated recommended daily dose. Food supplements should not be used as a substitute for a varied diet. Keep out of reach of children. Contains 100mg caffeine per capsule. High in caffeine: 200mg per serving. Not recommended for children, pregnant or breastfeeding women. Store in a cool, dry place away from direct sunlight.
Can I take them if I'm pregnant or breastfeeding?
Snatched is not recommended if you're pregnant or breastfeeding, because it is high in caffeine. For every formula: if you're pregnant, breastfeeding or trying to conceive, speak to your GP or midwife before taking any food supplement.
I'm on medication. Can I take them?
Please check with your GP or pharmacist first, and show them the full ingredients list from the product page or the back of the pack. The same applies if you have a medical condition.
Can teenagers take them?
Our formulas are made for adult women. Snatched is not recommended for children. Keep all supplements out of reach of children.
Orders & delivery
When will my order arrive?
Every order goes by Royal Mail Tracked 48 from the UK. Order by 2pm on a weekday and we send it the same day; Royal Mail aims to deliver Tracked 48 in 2 to 3 working days. UK delivery is £1.99, and free on orders of £20 or more and on subscriptions. You'll get a tracking email when your order is on its way.
Can I change or cancel my order?
Email hello@herkinduk.com as soon as you can with your order number. If it hasn't been dispatched yet, we'll do our best to change or cancel it.
Subscriptions & guarantee
How do subscriptions work?
Choose Subscribe on the product page and your formula arrives on a regular schedule, for less than a one-off order. You can skip a delivery or cancel any time before your next order date from your account, or email us and we'll do it for you.
How do I skip or cancel a subscription?
Log in to your account, open your subscription and choose skip or cancel. Or email hello@herkinduk.com with your order number and we'll sort it.
What's your money-back guarantee?
If your first order isn't right for you, email hello@herkinduk.com within 30 days and we'll refund you. See our refund policy for the details.
How do I contact you?
Email hello@herkinduk.com and a real person will reply.